Statutory rights apply without an extra commercial refund promise.
Withdrawal right
If you are a consumer buying at distance, you generally have fourteen days to withdraw, subject to statutory exceptions. The applicable deadline and instructions are shown before purchase.
Immediate performance
When you request immediate access to digital content or services before the period ends, checkout must collect consents and confirmations required by French law. Without valid evidence, Pressay will not rely on an assumed waiver.
How to exercise
Before the deadline, email an unambiguous statement to yoann.andrieux@gmail.com with account email, date and order reference, for example using the model form below (optional). Never send bank data. An acknowledgement will be retained.
Effects and refund
Where withdrawal is valid, refund is made to the original method within the legal deadline unless agreed otherwise. Paid access may be removed; local data is not automatically deleted.
Account deletion
From the account area, request deletion of identity, Stripe relationship and Neon commercial data. Records required for accounting, fraud or legal defence are isolated and deleted at expiry.
What remains local
Account deletion cannot remotely erase history, models or preferences that exist only on your Mac. Use local deletion controls or uninstall the app as intended.
Model withdrawal form
Annex to article R221-1 of the French Consumer Code. Using it is optional; the button below prepares it in an email.
- (Complete and return this form only if you wish to withdraw from the contract.)
- To YoDev — Yoann Andrieux, 7 allée des Jonquilles, 95130 Franconville, France, yoann.andrieux@gmail.com:
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service (*): Pressay Pro subscription
- Ordered on (*) / received on (*):
- Name of consumer(s):
- Address of consumer(s):
- Pressay account email:
- Signature of consumer(s) (only if this form is notified on paper):
- Date:
- (*) Delete as appropriate.